Privacy Policy

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But since you're here, we'll keep this straightforward and skip the legal jargon where we can.

At Galeventhorian Architects, we're pretty serious about protecting your personal information. We've been designing spaces in Toronto since our founding, and just like we wouldn't leave blueprints lying around a construction site, we don't mess around with your data either.

This policy covers what info we collect when you visit our site, reach out for a consultation, or work with us on a project. It applies to our website, email communications, and any other interactions you might have with our studio.

Information We Collect

Here's what we typically gather when you interact with us:

How We Use Your Information

We're not gonna sell your email to some random marketing company - that's not our style. Here's what we actually do with your info:

• Respond to your inquiries and provide the services you've requested
• Manage ongoing projects and maintain client relationships
• Send you updates about your project or relevant info about our services (only if you've asked for it)
• Improve our website and figure out what content resonates with visitors
• Comply with legal obligations - yeah, there's some regulatory stuff we gotta follow
• Occasionally showcase completed projects (but we'll always ask permission first if it involves your property)

We're also bound by professional ethics guidelines from our architectural associations, which means we take confidentiality pretty seriously even beyond what privacy laws require.

When We Share Your Data

We don't hand out your information like free samples at a grocery store. But there are some situations where we'll need to share it:

Cookies & Tracking

Our website uses cookies - and no, not the chocolate chip kind. These are small files that help our site function properly and give us insights into how people use it.

We use essential cookies that keep the site running smoothly (like remembering your preferences), and analytics cookies that help us understand traffic patterns. You can adjust your browser settings to refuse cookies, but heads up - some parts of the site might not work as well.

We're not doing any crazy tracking or building detailed profiles about your browsing habits across the internet. Just trying to make sure our website actually serves the people who visit it.

Data Security

We've implemented reasonable security measures to protect your information from unauthorized access, alteration, or destruction. That includes secure servers, encrypted communications, and limiting access to personal data within our team.

That said, nothing on the internet is 100% secure. We're doing our best with industry-standard practices, but we can't guarantee absolute security. If you're sending us really sensitive information, consider using encrypted email or giving us a call instead.

We retain your information for as long as necessary to provide our services and comply with legal obligations. For active projects, that's obviously throughout the project duration and for several years after for warranty and legal purposes. If you're just browsing our site, we don't hold onto that data indefinitely.

Your Rights & Choices

Under Canadian privacy laws (we're based in Ontario, so PIPEDA applies), you've got several rights regarding your personal information:

• Access: You can ask to see what personal information we have about you
• Correction: If something's wrong or outdated, let us know and we'll fix it
• Deletion: You can request that we delete your information (with some exceptions for legal and contractual obligations)
• Opt-out: Don't want our newsletters or marketing emails? No hard feelings - just hit unsubscribe or let us know
• Portability: You can request a copy of your data in a structured format

To exercise any of these rights, just shoot us an email at info@galeventhorian.info or give us a call at (416) 555-0198. We'll get back to you within a reasonable timeframe - usually within 30 days.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your information, we're happy to chat about it. Privacy shouldn't be mysterious.

If you're not satisfied with our response to a privacy concern, you can also file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, we'd prefer to work things out directly first.